NextRoll incident

Users are unable log into their AdRoll accounts due to SSO issues.

Major Resolved View vendor source →

NextRoll experienced a major incident on May 20, 2026 affecting AdRoll Dashboard and AdRoll ABM Impact Overview Dashboard, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 11:36 PM UTC
Resolved
May 21, 2026, 01:11 AM UTC
Duration
1h 34m
Detected by Pingoru
May 20, 2026, 11:36 PM UTC

Affected components

AdRoll DashboardAdRoll ABM Impact Overview Dashboard

Update timeline

  1. identified May 20, 2026, 11:36 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved May 21, 2026, 01:11 AM UTC

    This incident has been resolved.