NextRoll incident

There are currently issues impacting app.adroll.com

Minor Resolved View vendor source →

NextRoll experienced a minor incident on April 4, 2022 affecting Ad Servers and Pixel Servers and AdRoll Dashboard and 1 more component, lasting 10h 52m. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2022, 04:25 PM UTC
Resolved
Apr 05, 2022, 03:18 AM UTC
Duration
10h 52m
Detected by Pingoru
Apr 04, 2022, 04:25 PM UTC

Affected components

Ad Servers and Pixel ServersAdRoll DashboardAdRoll ABM Impact Overview DashboardAPIAdRoll Ad CampaignAdRoll ABM CampaignsAdRoll Email CampaignAdRoll SQLAdRoll ABM PlaybooksAdRoll Subscription Signup

Update timeline

  1. investigating Apr 04, 2022, 04:25 PM UTC

    Engineering is aware of the issue and are currently investigating. We will follow-up once we know more.

  2. investigating Apr 04, 2022, 05:28 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 04, 2022, 08:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 05, 2022, 03:18 AM UTC

    This incident has been resolved.