NextRoll incident

Degraded service with our third party subscription management system

Minor Resolved View vendor source →

NextRoll experienced a minor incident on August 5, 2022 affecting AdRoll Subscription Signup, lasting 17h 37m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2022, 01:45 AM UTC
Resolved
Aug 05, 2022, 07:23 PM UTC
Duration
17h 37m
Detected by Pingoru
Aug 05, 2022, 01:45 AM UTC

Affected components

AdRoll Subscription Signup

Update timeline

  1. monitoring Aug 05, 2022, 01:45 AM UTC

    Our third party subscription management tool is experiencing a degradation in their service which is causing intermittent issues with account sign ups and our billing and subscription systems. A fix has been pushed and the third party is monitoring the progress of the fix.

  2. resolved Aug 05, 2022, 07:23 PM UTC

    Hey all, this incident has been resolved.