NextRoll incident

Temporary Universal Campaign (Voltron) outage affected a few customers

Notice Resolved View vendor source →

NextRoll experienced a notice incident on May 25, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 25, 2023, 01:45 AM UTC
Resolved
May 24, 2023, 05:00 PM UTC
Duration
—
Detected by Pingoru
May 25, 2023, 01:45 AM UTC

Update timeline

  1. resolved May 25, 2023, 01:45 AM UTC

    Earlier today, the system used to set up Universal/Automated/Proxy/Cross-channel campaigns & Playbooks (Voltron) – had a temporary outage. This system recovered after that. Universal campaign creation and updates to related strategies during that short window would have been absent from the UI. Underlying inventory campaigns and other non-Voltron objects were not impacted, and the related database is being backfilled.