Next Matter Outage History

Next Matter had 2 outages in the last 2 years — averaging 0.1 incidents per month.

There were 2 Next Matter outages since June 22, 2026. Each is summarised below — incident details, duration, and resolution information.

Minor September 18, 2026

Task takeover button not working in shared teams

Timeline · 4 updates

investigating Sep 18, 2026, 03:34 PM UTC

Status: Investigating Task takeover is currently unavailable in shared teams, showing a "View" button instead of "Takeover" and preventing team members from claiming and processing tasks. We are aware of the issue and are working on a fix.
identified Sep 18, 2026, 04:26 PM UTC

Status: Identified We are currently testing a fix for this issue. We will deploy as soon as successful testing is completed.
monitoring Sep 18, 2026, 04:39 PM UTC

Status: Monitoring The fix has now been deployed to production and we are confirming it's now resolved.
resolved Sep 18, 2026, 04:51 PM UTC

Status: Resolved Resolved.

Minor June 22, 2026

Affected: Next Matter ApplicationNext Matter API

Timeline · 3 updates

investigating Jun 22, 2026, 02:24 PM UTC

Status: Investigating Datasets functionality is broken since around 1PM CET Affected components Next Matter API (Partial outage) Next Matter Application (Partial outage)
identified Jun 22, 2026, 02:25 PM UTC

Status: Identified We are preparing a fix. Affected components Next Matter API (Partial outage) Next Matter Application (Partial outage)
resolved Jun 22, 2026, 06:52 PM UTC

Status: Resolved This issue is now resolved. Datasets are now fully operational. Affected components Next Matter API (Operational) Next Matter Application (Operational)