Nexl incident

Imports are currently not working on eu.nexl.cloud

Minor Resolved View vendor source →

Nexl experienced a minor incident on October 23, 2025 affecting eu.nexl.cloud & 360.nexl.io, lasting 8h 46m. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2025, 04:40 AM UTC
Resolved
Oct 23, 2025, 01:27 PM UTC
Duration
8h 46m
Detected by Pingoru
Oct 23, 2025, 04:40 AM UTC

Affected components

eu.nexl.cloud & 360.nexl.io

Update timeline

  1. investigating Oct 23, 2025, 04:40 AM UTC

    We are currently investigating why imports are not working on eu.nexl.cloud

  2. resolved Oct 23, 2025, 01:27 PM UTC

    imports system experienced some platform degradation on the EU Platform region this morning. This issue and has been identified and a fix has been rolled out, and all of these issues should now be resolved.