Nexi/Nets Payment Services incident

Authorization failures

Minor Resolved View vendor source →

Nexi/Nets Payment Services experienced a minor incident on November 10, 2025 affecting Payment Backend, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2025, 12:20 PM UTC
Resolved
Nov 10, 2025, 12:46 PM UTC
Duration
26m
Detected by Pingoru
Nov 10, 2025, 12:20 PM UTC

Affected components

Payment Backend

Update timeline

  1. investigating Nov 10, 2025, 12:20 PM UTC

    We are seeing elevated error rates in authorizations. These look to be caused by upstream issues. We are investigating further.

  2. monitoring Nov 10, 2025, 12:27 PM UTC

    The errors seem to be related to an ongoing incident at Nordea.

  3. resolved Nov 10, 2025, 12:46 PM UTC

    We are no longer seeing elevated error rates since 14:20.