Newton experienced a critical incident on October 17, 2025 affecting All Crypto Withdrawals, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
All Crypto Withdrawals
Update timeline
- investigating Oct 17, 2025, 08:10 PM UTC
Users may encounter an error when attempting to initiate a crypto-asset withdrawal while our team investigates an issue.
- monitoring Oct 17, 2025, 08:23 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 17, 2025, 08:33 PM UTC
This incident has been resolved.