Affected components
All Crypto Withdrawals
Update timeline
- investigating Feb 18, 2026, 03:39 PM UTC
Some users may experience intermittent delays when withdrawing cryptocurrency to external wallets.
- investigating Feb 18, 2026, 10:06 PM UTC
Our team is actively working with our wallet provider to resolve this issue. Some transactions may be reversed, with funds returned to users' Newton accounts. If this occurs, users may reinitate the transaction.
- resolved Feb 18, 2026, 10:59 PM UTC
This incident has been resolved.
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