Newton incident

Delays processing eTransfer and crypto deposits and withdrawals

Minor Resolved View vendor source →

Newton experienced a minor incident on February 24, 2025 affecting e-Transfer Deposits and e-Transfer Withdrawals and 1 more component, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2025, 07:57 PM UTC
Resolved
Feb 24, 2025, 10:17 PM UTC
Duration
2h 19m
Detected by Pingoru
Feb 24, 2025, 07:57 PM UTC

Affected components

e-Transfer Depositse-Transfer WithdrawalsAll Crypto WithdrawalsAll Crypto Deposits

Update timeline

  1. identified Feb 24, 2025, 07:57 PM UTC

    An issue has been identified which is creating delays in processing eTransfer and crypto deposits and withdrawals. These transactions are still completing, but at a slower rate than standard. We are urgently investigating and will update this incident as a fix is applied.

  2. resolved Feb 24, 2025, 10:17 PM UTC

    This incident has been resolved.