NewCropRX experienced a notice incident on June 6, 2025 affecting Ensora eRx v2 and Ensora eRx web service APIs, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Ensora eRx v2Ensora eRx web service APIs
Update timeline
- resolved Jun 06, 2025, 04:11 AM UTC
Ensora ERX rolled out a hotfix for a segment of clients that impacted their Chromium-embedded browsers. As a result, you may see an "eRx Connection Timed Out" error when launching into ERX. If so, please clear your browser cache and cookies for at least the last 24 hours and reattempt to access ERX. Let us know if any issues persist by contacting support.