NewCropRX incident

Ensora eRx system update

Notice Resolved View vendor source →

NewCropRX experienced a notice incident on September 19, 2025 affecting Ensora eRx v2 and NewCropRX - v1 and 1 more component, lasting 12h 55m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2025, 01:53 AM UTC
Resolved
Sep 19, 2025, 02:49 PM UTC
Duration
12h 55m
Detected by Pingoru
Sep 19, 2025, 01:53 AM UTC

Affected components

Ensora eRx v2NewCropRX - v1Ensora eRx web service APIsEnsora eRx - Clinical Messaging

Update timeline

  1. investigating Sep 19, 2025, 01:53 AM UTC

    We are updating the system with the latest software.

  2. resolved Sep 19, 2025, 02:49 PM UTC

    This incident has been resolved.