NewCropRX incident

Surescripts Level 2 Connectivity Incident In Progress

Notice Resolved View vendor source →

NewCropRX experienced a notice incident on December 3, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2025, 07:56 PM UTC
Resolved
Dec 02, 2025, 12:30 PM UTC
Duration
—
Detected by Pingoru
Dec 03, 2025, 07:56 PM UTC

Update timeline

  1. resolved Dec 03, 2025, 07:56 PM UTC

    Yesterday, Tuesday, December 2nd, Surescripts has encountered a HTTP communication failure with pharmacy mailboxing services. This may have caused some prescriptions to queue, fax, or fail. Your providers may have seen this message: Error sending message to mailbox service - Http Communication Problem: Mailbox message was not accepted by mailbox service This was resolved the same day, 12/2/25 at 4:55 PM eastern. Recommended Actions: Non-Controlled substances were attempted to be faxed to the pharmacy. Any failed message should be resent. Any questions, please reach out to Ensora ERX Support. Thank you.