Netwrix experienced a major incident on October 8, 2025 affecting Agent and Agent, lasting 10h 17m. The incident has been resolved; the full update timeline is below.
Affected components
AgentAgent
Update timeline
- investigating Oct 08, 2025, 09:31 AM UTC
The team are currently investigating an issue relating to uploading File Server activity.
- identified Oct 08, 2025, 01:10 PM UTC
An issue has been identified with agent build v2.0.879.0. The team are working on a fix for this issue and a new agent build will be published as soon as it is available. In the meantime, downgrading to v2.0.873.0 will resolve the issue.
- resolved Oct 08, 2025, 07:49 PM UTC
A fix for this issue is now available in agent v2.0.883.