Netwrix experienced a minor incident on September 22, 2025 affecting Production and Pre-Production, lasting 17d 7h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 26, 2025, 01:23 PM UTC
We are currently experiencing intermittent issues with NIM. Our engineering team is actively investigating the matter to identify the root cause and implement a resolution. Further updates will be provided as more information becomes available.
- investigating Sep 29, 2025, 04:50 PM UTC
The engineering team are continuing to investigate the cause of the intermittent issue in the France region. Further updates will be provided as more information becomes available.
- identified Oct 01, 2025, 01:20 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 07, 2025, 08:24 AM UTC
A fix has been deployed and we are currently monitoring the environment closely.
- resolved Oct 09, 2025, 04:46 PM UTC
The issue has been resolved and everything is functioning normally. Thank you for your patience and understanding.