Netwrix experienced a minor incident on March 18, 2025 affecting Production and Pre-Production and 1 more component, lasting 5d 23h. The incident has been resolved; the full update timeline is below.
Affected components
ProductionPre-ProductionIdentity Manager - France
Update timeline
- investigating Mar 18, 2025, 01:41 PM UTC
We have identified an issue around SQL queries execution time. We have temporarily increased the allocated resources to reduce the impact. The issue is currently being investigated.
- monitoring Mar 20, 2025, 02:31 PM UTC
The issue has been identified. We have taken the necessary steps to mitigate it and we are currently monitoring the SQL performance.
- resolved Mar 24, 2025, 01:28 PM UTC
The SQL Performance issue previously encountered has been resolved and everything is functioning normally. Thank you for your patience and understanding.