Network Nebraska incident

Multiple sites via Spectrum down

Critical Resolved View vendor source →

Network Nebraska experienced a critical incident on March 4, 2026 affecting ESU 10, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2026, 04:30 PM UTC
Resolved
Mar 05, 2026, 06:27 PM UTC
Duration
1d 1h
Detected by Pingoru
Mar 04, 2026, 04:30 PM UTC

Affected components

ESU 10

Update timeline

  1. investigating Mar 04, 2026, 04:30 PM UTC

    Multiple sites via Spectrum all dropped at 9:52am CT, we are engaging the carrier now. No time to restoral is available. ESU10-Amherst ESU10-Ord ESU10-Pleasanton ESU10-SEM Questions 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected]

  2. investigating Mar 04, 2026, 05:44 PM UTC

    The carrier is continuing to work towards isolating the cause of the outage.

  3. identified Mar 04, 2026, 07:18 PM UTC

    The carrier has confirmed that this is due to fiber damage and they have an estimated restoral time of 5:30pm CT.

  4. identified Mar 04, 2026, 09:05 PM UTC

    Excavation is on-going and a replacement cable is being prepared. Restoral time is still 5:30pm CT.

  5. identified Mar 04, 2026, 10:57 PM UTC

    The carrier is half way done splicing.

  6. identified Mar 05, 2026, 12:36 AM UTC

    We are starting to see some sites restore, repairs are on-going.

  7. monitoring Mar 05, 2026, 01:56 AM UTC

    All sites were back up as of 7:30pm CT, work is still on-going and there is a chance that sites could go back down until all work is complete.

  8. resolved Mar 05, 2026, 06:27 PM UTC

    All sites have remained stable, please report any issues to 888-638-6327 (1-888-NET-NEBR) or [email protected]