Netskope incident

Service Impact to FR4 Data Center.

Major Resolved View vendor source →
Started
Apr 30, 2026, 06:35 PM UTC
Resolved
Apr 30, 2026, 09:21 PM UTC
Duration
2h 46m
Detected by Pingoru
Apr 30, 2026, 06:35 PM UTC

Affected components

FR4 — Frankfurt, Germany

Update timeline

  1. investigating Apr 30, 2026, 06:35 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 30, 2026, 06:35 PM UTC

    We are investigating a service impacting incident at the FR4 datacenter(s) for the following service(s) Data Protection, Incident Management System. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

  3. monitoring Apr 30, 2026, 08:13 PM UTC

    The issue has been mitigated, we are continuing to monitor the results.

  4. monitoring Apr 30, 2026, 08:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 30, 2026, 08:57 PM UTC

    The incident has been resolved

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