Netskope incident

Service Impact to AM2 Data Center.

Critical Resolved View vendor source →
Started
Feb 04, 2026, 05:27 AM UTC
Resolved
Feb 04, 2026, 06:45 AM UTC
Duration
1h 18m
Detected by Pingoru
Feb 04, 2026, 05:27 AM UTC

Affected components

AM2 — Amsterdam, Netherlands

Update timeline

  1. investigating Feb 04, 2026, 05:27 AM UTC

    We are currently investigating this issue.

  2. resolved Feb 04, 2026, 05:27 AM UTC

    We are investigating a service impacting incident at the AM2 datacenter(s) for the following service(s) Core Services, Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

  3. monitoring Feb 04, 2026, 06:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 04, 2026, 06:34 AM UTC

    Netskope has observed that the issue has self-mitigated at 5:40 AM UTC, and we are continuing to run validations to ensure services remain fully operational.

  5. resolved Feb 04, 2026, 06:45 AM UTC

    The incident has been resolved

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