Netskope experienced a major incident on February 10, 2026 affecting AM2 — Amsterdam, Netherlands, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
AM2 — Amsterdam, Netherlands
Update timeline
- investigating Feb 10, 2026, 01:50 AM UTC
We are currently investigating this issue.
- resolved Feb 10, 2026, 01:50 AM UTC
We are investigating a service impacting incident at the AM2 datacenter(s) for the following service(s) Incident Management System. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- resolved Feb 10, 2026, 02:47 AM UTC
Netskope has observed that the issue was mitigated at 2:15 AM UTC, and we are continuing to run validations to ensure services remain fully operational.
- monitoring Feb 10, 2026, 02:48 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 10, 2026, 03:00 AM UTC
The incident has been resolved