Netskope experienced a critical incident on February 10, 2026 affecting AM2 — Amsterdam, Netherlands, lasting 4h 50m. The incident has been resolved; the full update timeline is below.
Affected components
AM2 — Amsterdam, Netherlands
Update timeline
- investigating Feb 10, 2026, 02:45 PM UTC
We are currently investigating this issue.
- resolved Feb 10, 2026, 02:45 PM UTC
We are investigating a service impacting incident at the AM2 datacenter(s) for the following service(s) Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- resolved Feb 10, 2026, 05:54 PM UTC
A remediation strategy is currently under evaluation.
- resolved Feb 10, 2026, 07:35 PM UTC
The incident has been resolved