Netskope incident

Service Impact to BOM1, BOM2, CCU1, DEL1, DEL2, MAA1 Data Center.

Critical Resolved View vendor source →

Netskope experienced a critical incident on February 28, 2026 affecting BOM1 — Mumbai, India and BOM2 — Mumbai, India and 1 more component, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2026, 11:36 AM UTC
Resolved
Feb 28, 2026, 01:00 PM UTC
Duration
1h 24m
Detected by Pingoru
Feb 28, 2026, 11:36 AM UTC

Affected components

BOM1 — Mumbai, IndiaBOM2 — Mumbai, IndiaCCU1 — Kolkata, IndiaDEL1 — Delhi, IndiaDEL2 — Delhi, IndiaMAA1 — Chennai, India

Update timeline

  1. investigating Feb 28, 2026, 11:36 AM UTC

    We are currently investigating this issue.

  2. resolved Feb 28, 2026, 11:36 AM UTC

    We are investigating a service impacting incident at the BOM1, BOM2, CCU1, DEL1, DEL2, MAA1 datacenter(s) for the following service(s) NPA Gateway, NPA Stitcher. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

  3. resolved Feb 28, 2026, 01:00 PM UTC

    The incident has been resolved