Netskope incident

Service Impact to DFW3 Data Center.

Critical Resolved View vendor source →
Started
Mar 06, 2026, 05:55 PM UTC
Resolved
Mar 07, 2026, 12:57 AM UTC
Duration
7h 2m
Detected by Pingoru
Mar 06, 2026, 05:55 PM UTC

Affected components

DFW3 — Dallas, United States

Update timeline

  1. investigating Mar 06, 2026, 05:55 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 06, 2026, 05:55 PM UTC

    We are investigating a service impacting incident at the DFW3 datacenter(s) for the following service(s) Advanced Analytics, Borderless WAN, CASB API Data Protection, Cloud Security Posture Management, Core Services, DEM, DSPM, Event Logging, Incident Management System, Management Console WebUI, SaaS Security Posture Management. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

  3. resolved Mar 06, 2026, 07:57 PM UTC

    Netskope is working on the recovery of the infrastructure before proceeding with service restoration

  4. resolved Mar 06, 2026, 09:03 PM UTC

    Netskope is actively engaged in the recovery of the internal databases

  5. resolved Mar 06, 2026, 09:36 PM UTC

    The WebUI service has been restored.

  6. resolved Mar 06, 2026, 11:39 PM UTC

    Services recovered successfully. SkopeIT is currently processing a backlog of events

  7. resolved Mar 07, 2026, 12:57 AM UTC

    The incident has been resolved

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