Netskope experienced a critical incident on April 21, 2026 affecting AM2 — Amsterdam, Netherlands, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
AM2 — Amsterdam, Netherlands
Update timeline
- investigating Apr 21, 2026, 11:34 PM UTC
We are currently investigating this issue.
- resolved Apr 21, 2026, 11:34 PM UTC
We are investigating a service impacting incident at the AM2 datacenter(s) for the following service(s) Incident Management System. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- monitoring Apr 21, 2026, 11:54 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 22, 2026, 12:13 AM UTC
The issue has been mitigated, we are continuing to monitor the results.
- resolved Apr 22, 2026, 12:33 AM UTC
The incident has been resolved