Netomi incident

Performance degradation in the SG region

Minor Resolved View vendor source →

Netomi experienced a minor incident on March 19, 2026, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2026, 07:23 AM UTC
Resolved
Mar 19, 2026, 07:38 AM UTC
Duration
15m
Detected by Pingoru
Mar 19, 2026, 07:23 AM UTC

Update timeline

  1. investigating Mar 19, 2026, 07:23 AM UTC

    One or more components in the SG region are experiencing issues. The status of each component is listed below while we investigate. Components: ✅ Topic Prediction ⚠️ Generative AI Prediction ✅ Netomi Chat Interface ✅ Agentic Studio ✅ Netomi Integration Recipes

  2. resolved Mar 19, 2026, 07:38 AM UTC

    The issue has been resolved and all services are operational. Components: ✅ Topic Prediction ✅ Generative AI Prediction ✅ Netomi Chat Interface ✅ Agentic Studio ✅ Netomi Integration Recipes