Netomi incident

Performance degradation in the SG region

Major Resolved View vendor source →

Netomi experienced a major incident on March 24, 2026, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2026, 08:38 PM UTC
Resolved
Mar 24, 2026, 08:52 PM UTC
Duration
14m
Detected by Pingoru
Mar 24, 2026, 08:38 PM UTC

Update timeline

  1. investigating Mar 24, 2026, 08:38 PM UTC

    One or more components in the SG region are experiencing issues. The status of each component is listed below while we investigate. Components: ⚠️ Topic Prediction ✅ Generative AI Prediction ✅ Netomi Chat Interface ✅ Agentic Studio ✅ Netomi Integration Recipes

  2. resolved Mar 24, 2026, 08:52 PM UTC

    The issue has been resolved and all services are operational. Components: ✅ Topic Prediction ✅ Generative AI Prediction ✅ Netomi Chat Interface ✅ Agentic Studio ✅ Netomi Integration Recipes