Netomi incident

Performance degradation in the US region

Major Resolved View vendor source →

Netomi experienced a major incident on March 26, 2026, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2026, 03:22 PM UTC
Resolved
Mar 26, 2026, 04:03 PM UTC
Duration
41m
Detected by Pingoru
Mar 26, 2026, 03:22 PM UTC

Update timeline

  1. investigating Mar 26, 2026, 03:22 PM UTC

    One or more components in the US region are experiencing issues. The status of each component is listed below while we investigate. Components: ✅ Topic Prediction ⚠️ Generative AI Prediction ✅ Netomi Chat Interface ✅ Agentic Studio ✅ Netomi Integration Recipes

  2. resolved Mar 26, 2026, 04:03 PM UTC

    The issue has been resolved and all services are operational. Components: ✅ Topic Prediction ✅ Generative AI Prediction ✅ Netomi Chat Interface ✅ Agentic Studio ✅ Netomi Integration Recipes