Netomi experienced a major incident on April 2, 2026, lasting 6m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 02, 2026, 09:46 AM UTC
One or more components in the US region are experiencing issues. The status of each component is listed below while we investigate. Components: ✅ Topic Prediction ✅ Generative AI Prediction ✅ Netomi Chat Interface ⚠️ Agentic Studio ✅ Netomi Integration Recipes
- resolved Apr 02, 2026, 09:53 AM UTC
The issue has been resolved and all services are operational. Components: ✅ Topic Prediction ✅ Generative AI Prediction ✅ Netomi Chat Interface ✅ Agentic Studio ✅ Netomi Integration Recipes