Netomi incident

Performance degradation in the SG region

Major Resolved View vendor source →

Netomi experienced a major incident on April 7, 2026, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 12:22 PM UTC
Resolved
Apr 07, 2026, 12:45 PM UTC
Duration
22m
Detected by Pingoru
Apr 07, 2026, 12:22 PM UTC

Update timeline

  1. investigating Apr 07, 2026, 12:22 PM UTC

    One or more components in the SG region are experiencing issues. The status of each component is listed below while we investigate. Components: ✅ Topic Prediction ✅ Generative AI Prediction ⚠️ Netomi Chat Interface ⚠️ Agentic Studio ⚠️ Netomi Integration Recipes

  2. resolved Apr 07, 2026, 12:45 PM UTC

    The issue has been resolved and all services are operational. Components: ✅ Topic Prediction ✅ Generative AI Prediction ✅ Netomi Chat Interface ✅ Agentic Studio ✅ Netomi Integration Recipes