Display issue affecting UI Menu

Update timeline

1. investigating Feb 19, 2026, 04:26 PM UTC

   Status: Investigating Our technical teams are aware of the reported issue and are actively researching to identify the root cause of the issue and its impact. Further status and updates to be provided here as needed. Affected components Roles and Permissions (Partial outage)

2. identified Feb 19, 2026, 04:57 PM UTC

   Status: Identified Our technical teams have identified the root cause and working to restore all affected services. Next update upon resolution or at 11:30 CT. Affected components Roles and Permissions (Partial outage)

3. identified Feb 19, 2026, 05:30 PM UTC

   Status: Identified Root cause identified and service restoration is nearly complete. Next update upon resolution or at 12:00 CT. Affected components Roles and Permissions (Partial outage)

4. identified Feb 19, 2026, 06:00 PM UTC

   Status: Identified Service restoration continues and is nearly complete. Next update upon resolution or at 13:00 CT. Affected components Roles and Permissions (Partial outage)

5. resolved Feb 19, 2026, 06:24 PM UTC

   Status: Resolved Service restoration and validation complete as of 12:20 CT. If you continue to experience any issues, please report through Neostella help channels. Affected components Roles and Permissions (Operational)