Neon incident

Issue with project or branch operations is us-west-2

Neon experienced a minor incident on April 30, 2026 affecting Project/Branch Operations and Console Login (AWS us-west-2), lasting 47m. The incident has been resolved; the full update timeline is below.

Started: Apr 30, 2026, 12:34 PM UTC
Resolved: Apr 30, 2026, 01:21 PM UTC
Duration: 47m
Detected by Pingoru: Apr 30, 2026, 12:34 PM UTC

Affected components

Project/Branch OperationsConsole Login (AWS us-west-2)

Update timeline

investigating Apr 30, 2026, 12:34 PM UTC

Starting at approximately 12:13 UTC April 30, 2026, customers may experience failures while creating or deleting branches, or projects. Existing database connectivity remains unaffected. We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
monitoring Apr 30, 2026, 12:48 PM UTC

Between 12:07 UTC and 12:40 UTC April 30, 2026, customers may have experienced failures while creating or deleting branches, or projects. Existing database connectivity remained unaffected. The issue has been mitigated. We will continue to monitor the platform and confirm resolution. Further updates will be provided within the next hour, or as events warrant.