Neon incident

ES-2053073

Minor Resolved View vendor source →

Neon experienced a minor incident on July 11, 2026 affecting Database Connectivity and Project/Branch Operations and 1 more component, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2026, 09:51 AM UTC
Resolved
Jul 11, 2026, 10:33 AM UTC
Duration
42m
Detected by Pingoru
Jul 11, 2026, 09:51 AM UTC

Affected components

Database ConnectivityProject/Branch OperationsConsole Login (AWS us-west-2)

Update timeline

  1. investigating Jul 11, 2026, 09:51 AM UTC

    Starting at 4:50 UTC on July 11, 2026 , customers might experience elevated API latency on compute operations. Customers may observe: Databases failing to start Project operations failing to complete. Next Update We will provide another update within 1 hour, or sooner if there is a material change in service status.