Neon incident

Issue with project or branch operations, api latency in ap-southeast-1

Neon experienced a minor incident on July 8, 2026 affecting Project/Branch Operations and Console API and 1 more component, lasting 56m. The incident has been resolved; the full update timeline is below.

Started: Jul 08, 2026, 08:02 AM UTC
Resolved: Jul 08, 2026, 08:58 AM UTC
Duration: 56m
Detected by Pingoru: Jul 08, 2026, 08:02 AM UTC

Affected components

Project/Branch OperationsConsole APIConsole Login (AWS ap-southeast-1)

Update timeline

investigating Jul 08, 2026, 08:02 AM UTC

Starting at approximately 7:22 UTC July 08, 2026, customers in ap-southeast-1 region may experience delays with creating branches or projects, and with starting computes for existing endpoints. A subset of customers may observe delays in Console API operations. Running computes are not affected. We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
monitoring Jul 08, 2026, 08:31 AM UTC

Between 7:22 UTC and 8:16 UTC on July 08, 2026, customers in ap-southeast-1 region may have experienced delays with creating branches or projects, and with starting computes for existing endpoints. A subset of customers may have observed delays in Console API operations. Running computes were not affected. The issue has been mitigated. We will continue to monitor the platform and confirm resolution. Further updates will be provided within the next hour, or as events warrant.