Neon incident

Issue with project or branch operations is us-east-1

Minor Resolved View vendor source →

Neon experienced a minor incident on June 1, 2026 affecting Project/Branch Operations and Console Login (AWS us-east-1), lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2026, 10:54 AM UTC
Resolved
Jun 01, 2026, 12:09 PM UTC
Duration
1h 14m
Detected by Pingoru
Jun 01, 2026, 10:54 AM UTC

Affected components

Project/Branch OperationsConsole Login (AWS us-east-1)

Update timeline

  1. investigating Jun 01, 2026, 10:54 AM UTC

    We are actively investigating an issue with a Neon service. Next Update We will provide another update within 1 hour, or sooner if there is a material change in service status.

  2. investigating Jun 01, 2026, 11:22 AM UTC

    Starting at approximately at 10:22 UTC June 01, 2026, customers in us-east-1 region may experience failures while creating or deleting branches, or projects, connections to new database created might be affected. Existing database connectivity remains unaffected. We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.

  3. monitoring Jun 01, 2026, 11:45 AM UTC

    Between 10:22 UTC and 11:32 UTC, June 01, 2026, customers may have experienced failures while creating new projects or branches. The issue has been mitigated. We will continue to monitor the platform and confirm resolution. Further updates will be provided within the next hour, or as events warrant.