Neon experienced a minor incident on May 25, 2026 affecting Database Connectivity and Project/Branch Operations and 1 more component, lasting 7h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 25, 2026, 12:51 PM UTC
Starting at approximately 12:30 UTC May 25, 2026, customers may experience failures or delays in compute operations or database connectivity. We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
- identified May 25, 2026, 02:11 PM UTC
Starting at approximately 12:30 UTC May 25, 2026, customers may experience failures or delays in compute operations or database connectivity. We identified the issue and are applying the remediation. Further updates will be provided within the next hour, or as events warrant.
- monitoring May 25, 2026, 02:28 PM UTC
Between 12:30 UTC and 14:15 UTC May 25, 2026, customers may have experienced failures or delays in compute operations or database connectivity. The issue has been mitigated. We will continue to monitor the platform and confirm resolution. Further updates will be provided within the next hour, or as events warrant.