Nebula incident

Users page not loading

Minor Resolved View vendor source →

Nebula experienced a minor incident on July 8, 2025 affecting Dashboard, lasting 2h 53m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2025, 08:54 AM UTC
Resolved
Jul 08, 2025, 11:48 AM UTC
Duration
2h 53m
Detected by Pingoru
Jul 08, 2025, 08:54 AM UTC

Affected components

Dashboard

Update timeline

  1. identified Jul 08, 2025, 08:54 AM UTC

    Our team have identified an issue with the Users page of customer dashboards not loading. We are deploying a fix and should be resolved within the next 30 minutes.

  2. monitoring Jul 08, 2025, 09:01 AM UTC

    We've completed the update and the users page should be operational again. We'll continue to monitor and will mark as resolved later today.

  3. resolved Jul 08, 2025, 11:48 AM UTC

    This incident has been resolved.