Nebula incident

Post Dial Delay

Minor Resolved View vendor source →

Nebula experienced a minor incident on July 14, 2025 affecting Core Network, lasting 7h 7m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2025, 08:25 AM UTC
Resolved
Jul 14, 2025, 03:32 PM UTC
Duration
7h 7m
Detected by Pingoru
Jul 14, 2025, 08:25 AM UTC

Affected components

Core Network

Update timeline

  1. monitoring Jul 14, 2025, 08:25 AM UTC

    For 5-10 minutes some accounts reported 5-10 seconds of post dial delay on inbound and outbound calls at 09:10am, however this has been resolved and we can see performance running normal across all services.

  2. resolved Jul 14, 2025, 03:32 PM UTC

    This Incident has been resolved and further information will be provided in due course.