Nebula incident
Issues with desktop app and online portal access.
Affected components
DashboardDesktop Applications
Update timeline
- investigating Mar 18, 2026, 09:32 AM UTC
We're investigating reports of issues logging into our desktop apps and online portals. Calls and all other services remain unaffected.
- identified Mar 18, 2026, 09:39 AM UTC
The issue has been identified and a fix is being implemented.
- identified Mar 18, 2026, 09:42 AM UTC
Dashboards should be restored. Apps will follow shortly as systems are reinitialised.
- monitoring Mar 18, 2026, 09:45 AM UTC
Desktop App access should also be restored. Users should restart their apps if access does not resume automatically.
- resolved Mar 18, 2026, 02:28 PM UTC
This incident has been resolved.
Looking to track Nebula downtime and outages?
Pingoru polls Nebula's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Nebula reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Nebula alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring Nebula for free
5 free monitors · No credit card required