Nearmap incident

Tile API Service disruption

Minor Resolved View vendor source →

Nearmap experienced a minor incident on August 6, 2023 affecting Tile API and Coverage API, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2023, 11:53 PM UTC
Resolved
Aug 08, 2023, 01:22 AM UTC
Duration
1d 1h
Detected by Pingoru
Aug 06, 2023, 11:53 PM UTC

Affected components

Tile APICoverage API

Update timeline

  1. investigating Aug 06, 2023, 11:53 PM UTC

    We are investigating an issue affecting the Nearmap Tile and Coverage APIs. The service is currently unavailable, and users will be unable to retrieve imagery from the Nearmap MapBrowser. We will provide updates about the status of this issue as and when information becomes available.

  2. monitoring Aug 07, 2023, 12:17 AM UTC

    The Nearmap Tile and Coverage APIs have been restored, and are being monitored. The Nearmap MapBrowser is serving imagery to users correctly. If you experience any difficulty with the APIs or within our MapBrowser, please click here to raise a support ticket.

  3. resolved Aug 08, 2023, 01:22 AM UTC

    The issue with the Nearmap Tile and Coverage API/APIs has been resolved. If you experience any difficulty with the APIs, please click here to raise a support ticket.