Nearmap experienced a minor incident on November 6, 2023 affecting MapBrowser and MyAccount, lasting 15h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 06, 2023, 11:47 AM UTC
We are investigating and monitoring an issue affecting the MapBrowser our web-based application. Users may experience problems searching, viewing imagery or using the tools within the MapBrowser and MyAccount portal. Users can perform a hard reset on their web browser(ex. Ctrl+F5 in Google Chrome) to refresh their connection. We will provide updates about the status of this issue as and when information becomes available.
- resolved Nov 07, 2023, 03:04 AM UTC
The issue with the Nearmap MapBrowser has been resolved. If you experience any issue accessing MapBrowser, please click here to raise a support ticket.