Nearmap experienced a critical incident on December 11, 2023 affecting US / Canada AGOL, lasting 3h 58m. The incident has been resolved; the full update timeline is below.
Affected components
US / Canada AGOL
Update timeline
- investigating Dec 11, 2023, 05:15 PM UTC
We are currently investigating an issue affecting the Nearmap ArcGIS online service. The service is currently unavailable. We will provide updates about restoration of this service as and when information becomes available.
- monitoring Dec 11, 2023, 07:00 PM UTC
Service has been restored and we are continuing to monitor. Sorry for any inconvenience and thank you for your patience.
- resolved Dec 11, 2023, 09:14 PM UTC
This incident has been resolved.