Nearmap experienced a major incident on April 3, 2024 affecting MapBrowser, lasting 12h 9m. The incident has been resolved; the full update timeline is below.
Affected components
MapBrowser
Update timeline
- identified Apr 03, 2024, 03:10 AM UTC
We have identified an issue affecting the MapBrowser, our web-based application. Users may experience an error that prevents them from loading the MapBrowser (https://apps.nearmap.com/maps). We have identified the issue and are working to release the fix as quickly as possible. We will provide updates about the status of this issue as and when information becomes available.
- monitoring Apr 03, 2024, 03:56 AM UTC
The issue with Nearmap MapBrowser has been resolved, and is being monitored. If you experience any issue accessing MapBrowser, please click here to raise a support ticket.
- resolved Apr 03, 2024, 03:19 PM UTC
This incident has been resolved.