Nearmap incident

MapBrowser Service Disruption

Minor Resolved View vendor source →

Nearmap experienced a minor incident on August 6, 2024 affecting MapBrowser, lasting 15h 34m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2024, 05:30 AM UTC
Resolved
Aug 06, 2024, 09:05 PM UTC
Duration
15h 34m
Detected by Pingoru
Aug 06, 2024, 05:30 AM UTC

Affected components

MapBrowser

Update timeline

  1. investigating Aug 06, 2024, 05:30 AM UTC

    We are currently investigating an issue affecting the MapBrowser, our web-based application. Users may experience issues searching, viewing or accessing projects within the MapBrowser. We will provide updates about the status of this issue as and when information becomes available.

  2. monitoring Aug 06, 2024, 05:37 AM UTC

    The issue with Nearmap MapBrowser has been resolved, and is being monitored. If you experience any issue accessing MapBrowser, please click here to raise a support ticket.

  3. resolved Aug 06, 2024, 09:05 PM UTC

    This incident has been resolved.