Nearmap experienced a minor incident on August 19, 2024 affecting DSM & True Ortho API and AI Feature API, lasting 4h 7m. The incident has been resolved; the full update timeline is below.
Affected components
DSM & True Ortho APIAI Feature API
Update timeline
- investigating Aug 19, 2024, 04:32 PM UTC
Hello, we are currently investigating a possible issue with Data Usage that may be affecting data tracking and also affecting exports of certain API's including AI Feature API. We will update here as we know more or is resolved. Sorry for any inconvenience.
- monitoring Aug 19, 2024, 06:59 PM UTC
A fix has been implemented and we are currently monitoring results.
- resolved Aug 19, 2024, 08:40 PM UTC
This incident has been resolved.