Nearmap experienced a major incident on September 26, 2024 affecting Betterview Insights API, lasting 7m. The incident has been resolved; the full update timeline is below.
Affected components
Betterview Insights API
Update timeline
- investigating Sep 26, 2024, 07:51 PM UTC
This service is currently unavailable and we are investigating the issue. We will provide updates about the status of this issue as and when information becomes available
- resolved Sep 26, 2024, 07:59 PM UTC
The issue with the Insights API has been resolved. If you experience any issue with the service or have not received your order, please email [email protected] to raise a support ticket. Thank you