Nearmap experienced a major incident on October 8, 2024 affecting Tile API and Coverage API, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Tile APICoverage API
Update timeline
- investigating Oct 08, 2024, 10:43 PM UTC
We are currently investigating an issue affecting the Nearmap AI Feature API. The service is currently unavailable, and any requests made will return an error. We will provide updates about the status of this issue as and when information becomes available.
- monitoring Oct 08, 2024, 11:02 PM UTC
The issue with the Nearmap AI Feature API has been resolved. If you experience any issue with the service, please click here to raise a support ticket.
- resolved Oct 09, 2024, 12:01 AM UTC
The issue with the Nearmap AI Feature API has been resolved. If you experience any issue with the service, please click here to raise a support ticket.