Nearmap experienced a minor incident on November 12, 2024 affecting Betterview Platform - Client Portal, lasting 1h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Betterview Platform - Client Portal
Update timeline
- monitoring Nov 12, 2024, 02:30 AM UTC
We have identified an issue with the Betterview Platform and a fix has been deployed and is being monitored. If you experience any issues accessing the Betterview Platform, please click here to raise a support ticket.
- monitoring Nov 12, 2024, 02:36 AM UTC
We are continuing to monitor for any further issues.
- monitoring Nov 12, 2024, 03:20 AM UTC
We are continuing to monitor for any further issues.
- resolved Nov 12, 2024, 03:38 AM UTC
The issue with the Betterview Platform has been resolved. If you experience any issue accessing the Betterview Platform, please click here to raise a support ticket.