Nearmap experienced a minor incident on November 20, 2024 affecting MapBrowser, lasting 22h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 20, 2024, 01:48 AM UTC
We are currently investigating an issue affecting the MapBrowser, our web-based application. Users may experience issues accessing saved projects and AI layers. We will provide updates about the status of this issue as and when information becomes available.
- identified Nov 20, 2024, 03:25 AM UTC
The issue has been identified. We are working on releasing a fix to resolve the issue.
- monitoring Nov 20, 2024, 05:59 AM UTC
The issue with Nearmap MapBrowser has been resolved, and is being monitored. If you experience any issue accessing MapBrowser, please click here to raise a support ticket.
- resolved Nov 20, 2024, 11:56 PM UTC
The issue with the Nearmap MapBrowser has been resolved. If you experience any issue accessing MapBrowser, please click here to raise a support ticket.