Nearmap experienced a minor incident on November 25, 2024 affecting Betterview Platform - Client Portal, lasting 3h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Betterview Platform - Client Portal
Update timeline
- investigating Nov 25, 2024, 05:21 PM UTC
We are currently investigating an issue affecting the Betterview Platform, our web-based application. Users may experience issues searching, viewing imagery or using the tools within the Betterview Platform. We will provide updates about the status of this issue as and when information becomes available.
- monitoring Nov 25, 2024, 06:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 25, 2024, 08:27 PM UTC
This incident has been resolved.