Nearmap experienced a major incident on December 17, 2024 affecting MapBrowser and Betterview Platform - Client Portal and 1 more component, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 17, 2024, 12:26 AM UTC
We are currently investigating an issue affecting the Nearmap AI Feature API. The service is currently unavailable, and any requests made will or can return an error. We will provide updates about the status of this issue as and when information becomes available.
- monitoring Dec 17, 2024, 12:51 AM UTC
The issue with the Nearmap AI Feature API has been resolved. If you experience any issue with the service, please click here to raise a support ticket.
- resolved Dec 17, 2024, 01:08 AM UTC
The issue with the Nearmap AI Feature API has been resolved. If you experience any issue with the service, please click here to raise a support ticket.